Tour feedback
Dear Traveler,
Thank you for deciding to travel with our travel agency. Please take a short moment and fill in this short tour feedback form. The results will be utilized by us so the traveler experience continually refines.
1) Through which channel did you get to know about our travel agency?
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Ad in a phone app
Billboard
Email
Online content ad
Online influencer post
Online search ad
Online video ad
Personal communication
Printed magazine
Public transport
Radio ad
Social media
Store
Trade show
TV ad
Unaddressed mail
2) How satisfied are you with the following aspects of the tour booking?
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Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Navigation on our portal
Payment options
Support
Tour descriptions
3) How satisfied are you with the following aspects of transportation?
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Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Cleanness
Comfort
Personnel
Spaciousness
Punctuality
4) How satisfied are you with the following aspects of accommodation?
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Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Cleanness upon arrival
Comfort
Equipment
Continuous housekeeping
Serenity
5) How satisfied are you with the provided food and beverages?
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Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Menu variety
Quality
Quantity
Service opening hours
6) How satisfied are you with the following aspects of the tour guide?
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Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Demeanor
Knowledge
Organizational skills
7) How likely is it for you to recommend our travel agency to the people you know?
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10 (Virtually certain)
9
8
7
6
5
4
3
2
1
0 (Not likely at all)
8) Do you have any comments or suggestions on how we can improve our travel agency services?
9) Please provide your name, phone or email. It will help us to address any concerns and enable us to send you voucher for your next tour purchase from our travel agency.
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