Restaurant customer satisfaction survey

Dear Customer of our restaurant,
Thank you for your confidence. Please take a short moment and fill in this restaurant customer satisfaction survey form. The results of the questionnaire will be utilized by us so the customer experience continually refines.

1) How did you get to know about our restaurant?*

Billboard

I frequent this neighborhood

Online search

Radio

Social media

Website

Word of mouth

2) How satisfied were you with following aspects of our facility?*

	Excellent	Very good	Good	Fair	Poor
Comfort
Ease of access
Environment
Location
Parking

3) How satisfied were you with the following aspects of the served food and beverages?*

	Excellent	Very good	Good	Fair	Poor
Optimal serving temperatures
Quality
Quantity
Visual appeal

4) Is there anything that you feel should be added on the menu list?*

Yes, following items:

5) Do you feel that the menu has something to satisfy everyone’s taste buds?*

Yes

6) How do you rate the variety of options on the menu?*

Excellent

Very good

Good

Fair

Poor

7) If you have a dietary restriction, do you feel that you were well supported?

Yes

8) How satisfied were you with the conduct of our staff in these areas?*

	Excellent	Very good	Good	Fair	Poor
Swiftness
Pleasantness
Cheerfulness

9) How do you rate these audio related aspects of our restaurant?*

	Excellent	Very good	Good	Fair	Poor
Music choice
Audio quality
Volume

10) How likely is it for you to recommend our restaurant to the people you know?*

10 (Virtually certain)9876543210 (Not likely at all)

11) Do you have any comments or suggestions on how we can improve our restaurant customer services?

12) Please provide your name, phone or email. It will help us address any concerns and enable us to send you voucher for participating in this restaurant satisfaction survey.

*Answer required

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