Product feedback survey
Dear Sir/Madam,
Please take a moment to fill in this short product feedback questionnaire.
1) Through which channel have you first heard about the product?
*
Ad in a phone app
Billboard
Email
Online content ad
Online influencer post
Online search ad
Online store
Online video ad
Our web presentation
Personal communication
Printed magazine
Public transport
Radio ad
Social media
Store
Trade show
Unaddressed mail
2) Where did you acquire the product?
*
Accessory store
Clothing store
Department store
Grocery store
Online
Pet store
Pharmacy
Specialty store
Technology store
Toy store
Other:
3) For how long have you been using the product?
*
Less than a month
Month to half year
Half a year to a year
One to three years
More than three years
4) What was your first impression of the product?
*
Very positive
Somewhat positive
Neutral
Somewhat negative
Negative
5) How often do you use the product?
*
Daily
Weekly
Monthly
Quarterly
Yearly
Irregularly
Never
6) How satisfied are you with the product?
*
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
7) How would you rate the quality of the product?
*
Excellent
Above average
Average
Below average
Poor
8) How innovative is the product?
*
Exceptionally innovative
Very innovative
Somewhat innovative
Not so innovative
Not innovative at all
9) How good value for money is the product?
*
Exceptionally good
Very good
Somewhat good
Not so good
Not good at all
10) Please rate the importance of the following aspects when purchasing the product.
*
Very important
Somewhat important
Not so important
Affordability
Attractivity
Efficiency
Exclusivity
Modernity
Popularity
Reliability
Safety
User friendliness
Value for money
11) How likely is it for you to recommend the product to the people you know?
*
10 (Virtually certain)
9
8
7
6
5
4
3
2
1
0 (Not likely at all)
12) What do you like the most about the product?
13) Is there something superfluous or needed to be added to the product?
14) In what areas could the product improve?
*
Answer required
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