Health insurance evaluation survey
Dear health insurance plan participant,
Thank you for choosing us for your health insurance. Please take moment and fill in this short health insurance evaluation survey. The results of the questionnaire will be utilized by us so the health insurance experience continually improves.
1) How satisfied are you with the way the details of our health insurance plans are described and communicated?*

2) How simple it is to find a doctor that participates in your health plan in your locality?*

3) How satisfied are you with the selection of doctors you have with your plan?*

4) How satisfied were you with the conduct of our employees in the following areas?*

Very satisfiedSatisfiedNeither satisfied nor dissatisfiedDissatisfiedVery dissatisfied
Cheerfulness
Helpfulness
Knowledge
Pleasantness
Professionalism
Swiftness
5) If you filed a claim with our company how satisfied were with the aspects below?

Very satisfiedSatisfiedNeither satisfied nor dissatisfiedDissatisfiedVery dissatisfied
Outcome
Process documentation
Process simplicity
Resolution duration
Support
6) Does your partner/spouse use the same plan as you?*



8) Overall, how satisfied were you with our insurance company?*

9) How likely would you recommend our health insurance company to your friends and family?*





*Answer required

Created with free online survey tool AkioSurvey