Beauty salon customer satisfaction survey
Dear Customer,
Thank you for your confidence. Please take a short moment and fill in this customer satisfaction survey with our beauty salon / hair salon / barbershop / nail salon. The results of the questionnaire will be utilized by us so the customer experience continually refines.
1) How do you rate following aspects of our salon?*

ExcellentAbove AverageAverageBelow AverageVery Poor
Environment
Opening times
Price level
Quality
Service speed
Wait time
2) Which services of our salon do you utilize?*
Please select at most 7 choices.

3) How many times in a year do you use services of our salon?*

4) What method of reservation do you prefer?*

5) What salon are you going to visit next time?*

6) What are the most important factors for you when choosing a salon?*
Please select at most 8 choices.

7) What is your economic activity?*

8) What is your gender?*

9) To which age group do you belong?*

10) How far is your household/office from the salon?*

11) From where did you get to know about our salon?*

12) How do you rate following traits of the salon’s staff?*

ExcellentAbove AverageAverageBelow AverageVery Poor
Attitude and behavior
Creativity
Knowledge of latest trends
13) Overall, how satisfied are you with our salon?*

14) How likely is it for you to recommend our salon to the people you know?*





*Answer required

Created with free online survey tool AkioSurvey